• Parents' Information: Answers to Frequently Asked Questions (FAQ)
  • Parents' Information: Answers to Frequently Asked Questions (FAQ)

Parent Information

At The Arc we want you to be happy with the care and learning we provide. We pride ourselves in understanding the importance of instilling confidence and enthusiasm in each child and their family. We recognise how important it is to keep parents/carers informed as much as possible.

To honour this we have put together some frequently asked questions and our policies for your reference below, if you have any further enquiries then please feel free to contact the nursery directly.

We are here to help, so please get in touch if you have any further questions.

Parents’ FAQ

Yes we have 26 staff working directly with children, of whom 22 hold level 3 qualifications and 4 hold level 2 qualifications. The manager and deputy are super numerate.

1-3 for ages 0-2.   1-5 for ages 2-3.     1-8 for ages 3-5.

Yes but only umbrella type buggies. There is limited space and so if there is no room in the buggy cupboard then you will be asked to take your buggy home.

As part of our weekly routine we have some extracurricular activities, these include music and movement and yoga for both rooms and sports club for the rainbow room children.

Yes we are registered with most voucher systems.

We provide Aptimil formula milk for babies under 1 year. As recommended by the Health Authority we recommend babies drinking cow’s milk once they are a year old.

We provide all nappies. At present we use pampers but if your child is allergic to pampers we will purchase the brand you use for your child.

Yes: You will be charged for each 5 minutes after the nursery is closed. This will be £15.00 and a further £5.00 for each subsequent 5 minutes.

You will still be liable to pay fees for your child’s place even if your child is absent for any reason.

We follow the Early Years Foundation Stage curriculum as set out by the government.

No this goes against our child protection policy.

At least two sets of spare clothes to put into their lilac bag.

A pair of indoor shoes – which must have a rubber soles i.e. like plimsolls or soft trainers. Not wellies or slippers.

All items of clothing especially shoes and coat to have child’s name written on them.

Food from home.
Toys from home.

Parent Information

At The Arc we want you to be happy with the care and learning we provide. We pride ourselves in understanding the importance of instilling confidence and enthusiasm in each child and their family. We recognise how important it is to keep parents/carers informed as much as possible.

To honour this we have put together some frequently asked questions and our policies for your reference below, if you have any further enquiries then please feel free to contact the nursery directly.

Parents’ FAQ

Yes we have 26 staff working directly with children, of whom 22 hold level 3 qualifications and 4 hold level 2 qualifications. The manager and deputy are super numerate.

1-3 for ages 0-2.   1-5 for ages 2-3.     1-8 for ages 3-5.

Yes but only umbrella type buggies. There is limited space and so if there is no room in the buggy cupboard then you will be asked to take your buggy home.

As part of our weekly routine we have some extracurricular activities, these include music and movement and yoga for both rooms and sports club for the rainbow room children.

Yes we are registered with most voucher systems.

We provide Aptimil formula milk for babies under 1 year. As recommended by the Health Authority we recommend babies drinking cow’s milk once they are a year old.

We provide all nappies. At present we use pampers but if your child is allergic to pampers we will purchase the brand you use for your child.

Yes: You will be charged for each 5 minutes after the nursery is closed. This will be £15.00 and a further £5.00 for each subsequent 5 minutes.

You will still be liable to pay fees for your child’s place even if your child is absent for any reason.

We follow the Early Years Foundation Stage curriculum as set out by the government.

No this goes against our child protection policy.

At least two sets of spare clothes to put into their lilac bag.

A pair of indoor shoes – which must have a rubber soles i.e. like plimsolls or soft trainers. Not wellies or slippers.

All items of clothing especially shoes and coat to have child’s name written on them.

Food from home.
Toys from home.

Healthy Eating

Discover more about the healthy, freshly-prepared food, snacks, and drinks served at Arc Nursery; special diets, portion sizes, meal times and more:

Nursery Fees

Learn about our competitive nursery fees for babies, toddlers and preschoolers, for example, what fees include, funding, sibling discounts and more:

How to Apply

Find out more about nursery place availability, the application process, waiting lists and funded childcare places – & download an application form:

Healthy Eating

Discover more about the healthy, freshly-prepared food, snacks, and drinks served at Arc Nursery; special diets, portion sizes, meal times and more:

Nursery Fees

Learn about our competitive nursery fees for babies, toddlers and preschoolers, for example, what fees include, funding, sibling discounts and more:

How to Apply

Find out more about nursery place availability, the application process, waiting lists and funded childcare places – & download an application form:

Find out more about Arc Nursery's healthy eating policy, childcare fees, and application process using the links above.
  • Find out more about Arc Nursery's healthy eating policy, childcare fees, and application process using the links above.
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